- The product description at the point of purchase is for 'Microsoft Windows 10 Home Download.' The product description that shows up in your software library is for the 'Windows Anytime Upgrade' and the serial key you receive is to be entered into a Windows 8.1 system that you are seeking to upgrade.
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- Microsoft Office Home and Business 2019 (E-Delivery) Product Code Delivered via E-mail; One-time Purchase for 1 Device, PC, or Mac; Fully Installed Office 2019 Applications Include Word, Excel, PowerPoint and Outlook; Plus OneNote for Windows 10; Install on 1 PC or Mac.
- Microsoft 365 & Office is available in two ways: a one-time purchase of a specific version, and as a subscription service. For the Student one-time purchase version, you will get Office Word, Excel and PowerPoint. The Home & Business version has those listed above, plus Outlook.
To review purchases you've made with your Microsoft account, track orders, and view invoices, sign in to the order history page on your Microsoft account dashboard. You can see info for purchases like apps, games, and subscriptions such as Microsoft 365 and Xbox Live. Make sure you sign in with the account you used to make the purchase.
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To see past orders and past purchases, use the Show and Ordered within filters.
To print an order or its tax invoice, select Order details > Print / Tax Invoice.
If you have a question about your orders, select Order help.
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Make sure you're signed in with the Microsoft account you used to make the purchase. If you have more than one Microsoft account, sign in to each one to check your order history.
If you're using assistive technology, learn about Microsoft account dashboard accessibility features.
For unexpected purchases or charges, investigate a billing charge from Microsoft. If needed, you can cancel an order or pre-order from the Microsoft Store.
To change how you pay for a subscription, switch billing frequency, or cancel, select Services & subscriptions. For additional help, see Change how you pay for a Microsoft subscription.
To update your credit card or payment method, see Change the payment method or credit card linked to your Microsoft account.
To request a refund, see Returning items you bought from the Microsoft Store for exchange or refund.
To figure out why you can't download a game, app, or other software, see Fix problems with apps from the Microsoft Store.
To learn how to view your orders on your Xbox One console, check your Xbox purchase history.
Microsoft provides a variety of plans to help you get the assisted business support you need, from premium support available day and night, to pay-per-incident options. If your organisation doesn't have a paid support plan, choose an option below to get more info.
Microsoft Unified Support
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Transfer pictures from windows phone to pc. Microsoft Unified Support fundamentally changes the enterprise support experience, providing organisation-wide coverage for all of your Microsoft products and services, expansive new capabilities to empower IT professionals and developers, and an outcome-based approach to deliver greater support value as your organisation grows. Find out more on the Unified Support website.
Microsoft Professional Support (pay-per-incident)
If you need immediate technical support for your business, Professional Support is available as a single pay-per-incident (PPI) or a 5-pack of incidents. Microsoft experts help you troubleshoot a specific problem, error message or functionality that isn't working as expected. To learn more and purchase pay per incident support, create a new support request.
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Transfer pictures from windows phone to pc. Microsoft Unified Support fundamentally changes the enterprise support experience, providing organisation-wide coverage for all of your Microsoft products and services, expansive new capabilities to empower IT professionals and developers, and an outcome-based approach to deliver greater support value as your organisation grows. Find out more on the Unified Support website.
Microsoft Professional Support (pay-per-incident)
If you need immediate technical support for your business, Professional Support is available as a single pay-per-incident (PPI) or a 5-pack of incidents. Microsoft experts help you troubleshoot a specific problem, error message or functionality that isn't working as expected. To learn more and purchase pay per incident support, create a new support request.
Dynamics 365 support
Basic technical support is included with your Microsoft Dynamics 365 subscription, which you can submit through the Microsoft Dynamics 365 admin centre. For additional services and faster response time, you can purchase Microsoft Dynamics 365 support plans through volume licensing programmes or directly from Microsoft.
Office 365 support
Basic technical support is included with your Microsoft Office 365 subscription, which you can submit through the Microsoft Office 365 online portal. For additional services and faster response time, you can purchase Microsoft Office 365 support plans through volume licensing programmes or directly from Microsoft.
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Azure support
Billing and subscription support is included with your Microsoft Azure subscription, which you can submit through the Microsoft Azure admin portal. For technical support, you can purchase Microsoft Azure support plans through volume licensing programmes or directly from Microsoft.
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Accessibility support
You can get help with accessibility questions, issues with Assistive Technology or product conformance questions related to Section 508, WCAG 2.0 or EN 301 549 regulations. For more info, see the Accessibility support for enterprise website (available in the United States).
